Tweed Valley & coast

Never lose another job to a missed message.

I set up a quiet assistant that catches every enquiry and drafts the reply in your voice — you just read it and hit send. It runs on your own gear, and I look after it.

I'm taking my first 3 local clients — first month's free, no lock-in.

Sharma, founder of Coastline Assistants
G'day, I'm Sharma I build & run it for you · Murwillumbah

"You stay in control of every reply. I just make sure no message slips through while you're on the tools."

Hi, do you have any availability next week? Hey! Yep — what suburb are you in, and roughly how big's the job? drafted in seconds · you approved it
Quietly running behind the scenes for
Sound familiar?

You're great at the work. The admin is the killer.

Missed messages

You're up a ladder or under a sink — the enquiry comes in, and by the time you reply they've booked someone else.

After-hours pile-up

Quotes and questions land at 9pm. You answer them on the couch, half-asleep, or not at all.

Details everywhere

Addresses, gate codes, pets, parking — scattered across texts, DMs and your memory. Something always slips.

No follow-up

Quoted jobs go cold because nobody chased them. That's money walking out the door every week.

How it works

Your own assistant, set up and run for you.

No apps to learn, no fiddly setup. I install it, train it on your business, and keep it running. You stay in control of every reply.

01

I learn your business

Your services, pricing, area, the questions you get asked. It sounds like you, not a robot.

02

It answers, day or night

Every message gets a friendly reply in seconds — gathering the details you need to quote and book.

03

You approve

Nothing important goes out without your nod. Approve a reply or a booking from your phone with one tap.

04

Jobs land in your diary

Confirmed jobs flow straight into your calendar with the address, access notes and everything you need.

What it does

One quiet assistant. A whole front desk's worth of work.

Instant first reply

The moment someone messages, they get a warm, on-brand response — so you never lose a lead to a slow answer again.

Smart lead capture

Name, suburb, service, access notes — captured cleanly into a tidy job card.

Books into your diary

Confirmed jobs land in your calendar in the right format, every time.

Automatic follow-ups

Gentle nudges on quotes that went quiet, so fewer jobs slip away.

Private by design

Your customers' details stay yours. No shared inbox, no data sold on, no spammy automation — a private system run for your business alone.

Sharma, founder of Coastline Assistants Byangum, NSW
Why local

I'm a local — and that's the whole point.

I was born at Murwillumbah hospital and grew up in Byangum. At 18 I headed off and worked around the country and overseas — but the Tweed kept calling me home. I came back for good in 2018, worked at the sugar mill, and trained as an electrician.

So I know what it's like to graft for a living around here — and how many good jobs slip away simply because you can't get to every message in time. I built Coastline Assistants to fix that, and I'm starting right here at home. I'd rather look after a handful of local businesses properly than chase the whole country. This is my community, and I want to build something that genuinely helps the people in it.

— Sharma

Plans

Founding-client offer. First 3 only.

First month free, then 50% off — locked in for life. No setup fee. In return, all I ask is an honest review as I tune it to your business. Cancel anytime.

Most local jobs are worth more than a month of this. Catch one you'd have missed and it's already paid for itself — and your first month is free, so you'll know it works before you pay a cent.

Starter

Solo operators getting started

$75/mo$149

First month free · 50% off locked for life

  • Instant replies on one channel
  • Lead capture into job cards
  • Daily summary to your phone
  • Email support
What you get & who it's for+

Best if you're a solo operator and most of your enquiries come through one place. I capture every message on your busiest channel and draft you a reply, turn each one into a tidy job card, and text you a daily wrap-up. You'll never wonder "did I get back to them?" again.

Get started
Most popular

Standard

Busy local businesses

$149/mo$299

First month free · 50% off locked for life

  • Everything in Starter
  • Messenger + SMS + web form
  • Calendar booking + reminders
  • Automatic quote follow-ups
  • Priority support
What you get & who it's for+

Best if enquiries hit you from everywhere — Messenger, texts and your website. I pull them all into one place, line up bookings with reminders, and chase the quotes you've sent but never heard back on. That quote-chasing is usually where a saved job a month comes from.

Book a chat

Done-for-you+

Hands-off, fully managed

$249/mo$499

First month free · 50% off locked for life

  • Everything in Standard
  • I manage replies & approvals
  • Monthly tune-ups & reporting
  • Custom workflows
  • Direct line to me
What you get & who it's for+

Best if you'd rather not touch it at all. I run the replies and approvals for you, tune it to your business each month, and send you a simple report of what came in and what booked — plus a direct line to me whenever you need it.

Talk to me

"I stopped losing jobs to slow replies overnight. People message at all hours and someone's always there now. Best money I spend each month."

EJ
Elyse J.The General Cleaner · Pottsville
Sample testimonial for layout
FAQ

The usual questions

Will it sound like a robot?+

No. I train it on how you talk and the way you run jobs, so replies sound like they came from you or your team — just faster.

Does it message customers without me?+

Only as much as you want. Out of the box, anything important waits for your one-tap approval. As you build trust, you can let it handle the routine stuff on its own.

What do I need to set up?+

Nothing technical. I do the install, connect your channels, and run it for you. You get a simple dashboard and notifications on your phone.

Is my customer data safe?+

Yes. It's a private system for your business — addresses, numbers and notes stay yours and aren't shared or sold. Privacy is built into how I run it.

What does it cost to get going?+

Right now, nothing to start — founding clients get the first month free, no setup fee, then a simple monthly plan from $75 (50% off, locked in for life). No lock-in contract. The honest way to think about it: most local jobs are worth more than a month of this, so if it helps you catch even one you'd have missed, it's already paid for itself — and the free month means you'll know before you pay anything.

Let's talk

Stop answering messages on the couch.

Book a free, no-pressure chat. I'll show you exactly what your assistant would handle — and what it'd save you.

Or message me on Facebook — I usually reply within the hour.