Coastline is a private job desk for local service businesses that do not have an office person. It captures the enquiry, turns it into a quote-ready job card, drafts the admin, and reminds you what needs chasing. You approve the important bits; I install it and keep it running.
I'm putting together a founding crew of 5 local businesses — half-price setup and $150/mo held for two years.
Built and run by SharmaSparky, Byangum · I install it and look after it
Missing: furnished? · Starting price: $520 · Reply drafted · Follow-up ready.
A good job can still fall apart between the first enquiry, the quote, the booking, the notes, the invoice, the review and the follow-up.
They arrive as half a message, a missed detail, a suburb, a photo, or a vague "how much?" Then you have to turn that into something usable.
Prices, inclusions and next questions live in your head. That works until you're tired, rushed, or trying to hand work to someone else.
Addresses, gate codes, photos, notes and costs sit across texts, DMs and your memory. Something always slips.
Quotes go cold, reviews never get asked for, and the same low-value jobs keep sneaking back into the week.
No new admin hire, no SaaS maze, no fiddly setup. I install it around how you already work, then keep it running. You stay in control of every reply, quote, follow-up and report.
One quick chat about what you do, where you work, what you charge, and the questions you get asked a hundred times. I set the system up around that, so it sounds like your business and follows your rules.
Every enquiry becomes a clean card: who they are, where it is, what's missing, what to ask next, and a starting price for you to confirm.
Nothing important goes out without your nod. Approve a reply, price, follow-up or booking from your phone with one tap.
"Happy to do Thursday morning — I'll confirm a time tonight."
Confirmed jobs keep the address, access notes, price, next action and follow-up in one place, so the details don't live in your head.
Dump your notes in — typed, or just hold the mic and say it. This is the real thing running, not a video. Nothing you type is saved and nobody gets messaged.
Scribbled notes from a sparky's phone, organised. Yours will appear here.
Still needs asking: whether the downlights are 240V or low-voltage, and whether the switch is a dimmer.
Hi Janelle, thanks for calling. A switch getting warm is worth looking at sooner rather than later, so I can come Thursday afternoon after 3 if that suits. Quick one — are the downlights 240V or the low-voltage type with little transformers above them? Cheers, Sharma.
In your install this is the only button that matters. Nothing reaches a customer until you press it.
| What | Qty | Rate | Amount |
|---|---|---|---|
| Attend site, test circuit and switch | 1 | $ | $110 |
| Replace wall switch | 1 | $ | $65 |
| Supply & fit LED downlights | 3 | $ | $225 |
| Labour on site | 1.5 | $ | $180 |
| Total | $580 | ||
If the switch has cooked the wiring behind it, that's a bigger job — confirm on site.
Those rates are placeholders — change them. On the public demo the AI guesses a fair local rate. Your own install quotes off your price list, so the numbers come out right the first time.
That took one dump of notes. Now picture it happening on its own, every time someone messages you, while you're still up the ladder.
Set this up for my business →Built and running. The jobs on these screens are made up — the system isn't.
Website forms, texts, DMs and new enquiries land in one desk instead of living across apps, scraps and memory.
Fit, missing details, risk flags and the next best question — captured cleanly into a tidy job card.
A starting price from your own rules and the job details, ready for you to check before it goes anywhere.
Gentle nudges on quotes that went quiet, reminders for what is due, and drafts ready for your approval.
Today's jobs, tomorrow's work, who's waiting, what's overdue — sent before the day gets noisy.
When a job is marked done, it drafts the review ask while the customer still remembers why they liked you.
Every finished job costed out, so you can see what each one really earned per hour and where the money is quietly going. Bigger crews also get staff logins and run planning, so the business can improve instead of just stay busy.
Your customers' details stay yours. No shared inbox, no data sold on, no spammy automation — a private system set up and looked after for your business.
Byangum, NSW
I was born at Murwillumbah hospital and grew up in Byangum. At 18 I headed off and worked around the country and overseas — but the Tweed kept calling me home. I came back for good in 2018, worked at the sugar mill, and trained as an electrician.
So I know what it's like to graft for a living around here — and how much money leaks through the boring bits around the work: quoting, chasing, notes, invoices, reviews and knowing which jobs were actually worth it. I built Coastline Assistants to fix that, and I'm starting right here at home. I'd rather look after a handful of local businesses properly than chase the whole country. This is my community, and I want to build something that genuinely helps the people in it.
— Sharma
Five local businesses get half-price setup and $150 a month, held for two years — instead of $350. In return: an honest review, permission to use your results as an example, and your input on what I build next. You get priority on everything, and a founders page where you can see what you asked for and what shipped. No lock-in — cancel anytime.
Most local jobs are worth more than a month of this. Win one extra job, chase one quote that would have gone cold, or stop repeating one low-margin job and it has done its job.
Not sure yet? Start here
Credited toward setup if you go ahead
Best if you're not ready to commit and just want to know whether this is a real problem for you. I go through how enquiries reach you now — calls, texts, Messenger, the website — and show you where they're going cold. You get a written plan either way, and if you go ahead the $250 comes off your setup.
Busy local businesses
+ $1,500 setup · $750 for the founding crew, first month included
So you pay $750 to start — then $150/mo for two years as one of the five, instead of $350.
Best if you're one busy owner and the admin depends on your phone, memory and good intentions. I pull enquiries into one place, clean them into job cards, draft the reply and starting price, remind you what needs attention, and chase the quotes you've sent but never heard back on. That quote-chasing is usually where a saved job a month comes from.
Crews doing property-manager work
+ $3,000 setup · $1,500 for the founding crew, first month included
So you pay $1,500 to start — then $700/mo from month two.
Best if you're a small crew doing repeat work for property managers, strata or real estate. Same assistant, plus the bits a team needs: separate logins, work grouped into sensible runs, job photos and notes turned into records you can send on, invoice drafts, margins by job, and hooks for whatever tools you already run. I'm a sparky myself — this is the admin I built to fix my own.
Every client gets my mobile the day they go live — it sits in the corner of your own dashboard. No help desk, no ticket number, no offshore chat window. The bloke who built your assistant is the bloke who picks up.
Not a client yet? Book a free chat — that one's on me, and you don't need my number for it.
No. I train it on how you talk and the way you run jobs, so replies sound like they came from you or your team — just faster.
Only as much as you want. Out of the box, anything important waits for your one-tap approval: replies, prices, bookings and follow-ups. Routine acknowledgement messages can be pre-approved at setup.
Nothing technical. I do the install, connect your channels, and run it for you. You get a simple job desk and notifications on your phone.
Yes. It's a private system for your business — addresses, numbers and notes stay yours and aren't shared or sold. Privacy is built into how I run it.
Me. Clients get my mobile number in their dashboard from day one — you ring it and I answer, same as you'd ring any other local tradie. There's no support queue, because there's one of me and a handful of clients, which is exactly how I want to keep it. Before you're a client, the free chat is the way in — have a go on the demo first if you'd rather see it work than hear about it.
Setup is a one-off that also covers your first month, and the monthly starts from month two — $1,500 + $350/mo for most local businesses, or $3,000 + $700/mo for trade crews doing property-manager work. The five founding crew places get setup at half price and $150/mo held for two years, so you'd pay $750 to begin, nothing further for 30 days, then $150 a month rather than $350. After the two years it moves to the normal price — it is a held rate, not a forever one, and I'd rather say that now than surprise you later. In return I ask for an honest review, permission to use the results as an example, and your input on what gets built. No lock-in contract. If you'd rather test the water first, the $250 diagnostic maps where your enquiries are leaking and gets credited toward setup if you go ahead. The honest way to think about it: most local jobs are worth more than a month of this, so if it helps you catch even one you'd have missed, it's already paid for itself.
Book a free, no-pressure chat. I'll show you exactly what your job desk would capture, draft, chase and report back — and what it'd save you.
Or message me on Facebook — I usually reply within the hour.
